The Role and Place of Artificial Intelligence and Machine Learning in Improving Human Resources: Applications and Challenges

Document Type : Original Article

Authors

1 Associate Professor, Department of Educational Sciences, Payam Noor University, Tehran, Iran

2 Educational Sciences, Literature and Humanities, Payam Noor University, Tehran, Iran

3 PhD student in Economics, Department of Economics, Faculty of Management and Economics, Shahid Bahonar University of Kerman, Kerman, Iran

Abstract

The present study proposed to explain the role and position of artificial intelligence and machine learning in human resource management based on existing research evidence. This study was conducted using a systematic review method and based on valid research review frameworks, and related articles were systematically reviewed and classified after screening and analysis.  Research findings showed that the use of AI and ML can improve the quality of decision-making, increase productivity, reduce human bias, and enhance employee satisfaction and commitment. Also, analyzing extensive and multidimensional data through intelligent algorithms allows for personalization of human resources processes, improvement of performance evaluation, talent management, and prediction of organizational behaviors. In summary, the ethical and supervised use of artificial intelligence and machine learning can pave the way for strategic and proactive human resources management, and the findings of this research can be used as a basis for organizational policy-making and the design of modern human resources systems.

Keywords

References

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Journal of New Studies in Educational Sciences
Volume 1, Issue 2 - Serial Number 2
November 2025
Pages 27-43

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